Shipping

Shipping rates

Shipping is a flat $4.95 per order, and free on orders over $40.00 (after discounts, before tax). The exact amount is shown at checkout before you pay.

How our orders are fulfilled

We're a small shop that curates pieces from a few trusted suppliers and partner warehouses, some in the United States and some overseas. When you order, we pass it to the supplier who holds that piece, and they pack and ship it directly to you. That keeps our shelves broad and our prices fair, but it means:

• Items from different suppliers arrive in separate parcels, each with its own tracking number.
• Parcels may come in the supplier's packaging rather than ours.
• Some pieces travel internationally, which is why delivery takes longer than at a big-box store.

Processing and delivery times

We place your order with the supplier within 1 to 3 business days of payment. Delivery then usually takes 7 to 20 days, depending on the piece; the window for each item is on its product page and in your confirmation email. These are estimates, not guarantees. Carrier delays, weather and customs can add time, especially around the holidays.

Tracking your order

You'll get an email with tracking as soon as each parcel ships. You can also see every parcel at any time on the Track an order page using your order number and email address.

Late or lost parcels

If a parcel hasn't arrived 14 days after the end of its estimated delivery window, write to us. We'll check with the carrier and, if it's lost, send a replacement or a full refund for that item, whichever you prefer.

Addresses

Please double-check your shipping address at checkout. If you spot a mistake, email us right away; we can usually fix it before the order is passed to the supplier, but not after it has shipped. Parcels returned to the supplier because of an incorrect address can be re-sent at cost.

Damaged or incorrect items

See our returns and refunds policy. In short: send us a photo within 14 days of delivery and we'll make it right.