Privacy

What we collect

• When you order: your name, email address, shipping address, optional phone number, the items you bought, and the discount code you used.
• Payment details: entered on a secure page run by our payment processor, Stripe. We never see or store your full card number; we only receive confirmation of payment, the card brand and its last four digits.
• When you write to us: your name, email, order number and the contents of your message.
• Newsletter: your email address, if you sign up.
• Basic technical data: like any website, our hosting provider records standard server logs (such as IP address, browser type and pages requested) to keep the site secure and working.

Cookies and browser storage

We don't use advertising or cross-site tracking cookies. Your bag, favorites and an in-progress checkout are saved in your own browser's local storage so they're still there when you come back; that data stays on your device until you clear it. Our payment processor may set its own cookies on the payment page to prevent fraud.

How we use it

• To process payment, place your order with the supplier, and deliver it.
• To send order confirmations, shipping updates and replies to your messages.
• To send the seasonal newsletter, only if you subscribed. Every newsletter has an unsubscribe link.
• To prevent fraud, keep records required for tax and accounting, and meet other legal obligations.

Who we share it with

We share only what each service needs to do its job:

• Suppliers and carriers (such as CJ Dropshipping, AliExpress sellers and other partner shops) receive your name, shipping address and, if given, phone number so they can pack and deliver your order. Some suppliers are located outside the United States.
• Stripe processes payments.
• Amazon Web Services hosts the website and our database, and sends our emails.
• Authorities, if the law requires it.

We do not sell or rent your personal information, and we don't share it for advertising.

How long we keep it

We keep order records for as long as needed for accounting and tax purposes (generally up to seven years). Support messages are kept while they're useful for helping you, and newsletter addresses until you unsubscribe.

Your choices and rights

You can ask us to show you, correct or delete the personal information we hold about you by emailing support@wisteria-ink.co. We'll respond within 30 days. We may need to keep some order records where the law requires it. Depending on where you live, you may have additional rights under your state's privacy law, and we'll honor them.

Security

Our site is served over HTTPS, payment details are handled entirely by Stripe, and access to order data is limited to us. No system is perfectly secure, but we take reasonable steps to protect your information.

Children

Our shop isn't directed at children under 13, and we don't knowingly collect their personal information.

Changes

If we change this policy, we'll update the date at the top of this page. Significant changes will be highlighted on the site.